/ Digitalization & New Software Implementation

Implement new software without inheriting old limitations.

Before anything is configured, we map what your current system really holds, including the data, the dependencies underneath it, and the processes built around its limitations. This way, the new platform solves today's problems instead of inheriting yesterday's.

/ What lies beneath a software migration
Existing software
Product catalog Customer database Partner profiles Integrations Workarounds
Our mapping layer
Data & attributes Dependencies Security needs Process fit
New platform

Configured around how you want the tool to work for you.

01 The Challenge

Systems older than the people running them

Plenty of organisations still rely on software built years ago, and only a few people know how it works. That’s not a reliable foundation for a business that needs to keep moving.

Replacing it is the daunting part. Moving product catalogs, customer databases and partner profiles means answering all of this first:

01

An inventory of every data element, attributes and relationships.

02

The dependencies running underwater.

03

The cybersecurity requirements attached to every feature.

04

How to configure new software without rebuilding complications of the old one.

05

Determine if your current way of working is the best approach.

Most of that work lands on the same project team already running the business day to day.

02 Our Solution

We take the analysis off your project team

Investigations, research, process mapping, data analysis and new flow design. You choose how much of it we carry.

01

We facilitate

Your team owns the migration. We run the sessions, structure the findings and keep the analysis real and moving.

02 — Most common

We lead

We take the analysis workstream end to end and work with your specialists at the moments where their input matters.

03

We handle it fully

We deliver the complete pre-implementation package and hand a validated design to your technical team.

03 How It Works

Four phases, from alignment to handover

The detail scales with your scope, but the shape of the work stays the same.

01

Align before we start

Every relevant department is heard before the work begins, and agrees to a definition of "done".

Identify stakeholders

Everyone impacted, not just the sponsor.

Set scope & expectations

Budgets and time are finite. We agree the boundaries in writing.

02

Map what exists

If your team has already done the groundwork, we validate the assumptions and architecture and move on. If not, we build the picture ourselves.

The system itself

Documentation, impacted processes, interviews with relevant roles are all validated with your IT specialists.

The data behind it

Every attribute and relationship is mapped with your product and system owners.

03

Match the solution, redesign the flow

We help you design a new system and formulate a way of working that works for your organisation.

Test the new solution

We test the solution against what the mapping actually requires.

Design the processes

We also make any necessary changes to workflows if these are needed.

04

Validation and hand over

We complete a formal review of the end-to-end solution, the data attributes and the workflows to ensure a smooth transition for your team.

Review with IT

Define the concrete workload and timeline for the transition.

Hand over to implementation

The technical experts start the transition with a validated design, not a wish list.

04 Benefits

What are the benefits

01

No surprises mid-migration

Hidden dependencies surface during the mapping.

02

Improved processes

Workarounds from the old tool are removed instead of rebuilt.

03

Your team continues operating as normal

We are responsible for the investigation without interfering with daily responsibilities.

04

Security considered before data moves

Requirements are reviewed per feature as part of the mapping.

05

A realistic transition plan

A realistic transition plan that is on time and on budget.

06

Documented knowledge

Knowledge is documented, validated, shared and made reusable.

05 Why WEB

From strategy to delivery

We plan the next steps and have the people to put them into action.

Our own teams

The consultants you meet are the consultants who deliver. We do not subcontract the work to another party.

Follow-up that fits you

A recommendation is only useful if someone acts on it. We stay involved through the next step, shaped around how your organisation actually works.

Built for complex systems

We work with complex systems and understand how software, data, processes and people connect.

Certified and accountable

ISO 9001, VCU and NEN 4400 certified, and modelling in BPMN 2.0 with BOC Group Adonis where process work is involved.

A network behind the team

350+ specialists, and a wider expert network when a project touches a domain outside our core.

We say when we are not the fit

If we do not think we can help you properly, we will tell you that instead of selling you a project.

06 Proof

A recent migration

WEB office
Case studies

Turning platform complexity into a clear migration blueprint

A client in the automotive sector was preparing to migrate its Customer Contract Management platform to a new environment. Years of changes had left a complex system with limited documentation, fragmented knowledge and little visibility into what the business actually used.

Read more →
08 Contact

Discuss your transformation challenge

Business transformation, operational improvement, and digital change often involve more than implementing new systems or processes. Without the right balance between strategy, operations, people, and technology, organisations can struggle with complexity, inefficiency, and lack of alignment.

Tell us about your challenge. Our team will get back to you to explore how we can support your organisation and help move your transformation forward with confidence. Prefer to speak directly with a specialist? Contact us via phone or email.

No obligation and no commitment A straight answer if we are not the right fit We reply within two business days